Ramos v. Cooperativa De Ahorro Y Credito Aguas Buenas (In re Ramos)

Chapter 7

OPINION AND ORDER

Mildred Caban Flores, U.S. Bankruptcy Judge

The Plaintiff Emilio Torres Ramos filed this adversary complaint, alleging that the Defendant Cooperativa de Ahorro y Credito Aguas Buenas ("COOP") violated the discharge injunction. The dispute centers around whether COOP engaged in collection efforts to coerce payment from the Plaintiff after the discharge order was entered by sending credit card statements, making telephone calls, and failing to report certain information to the credit bureau.

UNDISPUTED FACTS AND PROCEDURAL HISTORY

The Plaintiff filed a voluntary petition under chapter 7 of the Bankruptcy Code on March 16, 2018, Bankruptcy Case No. 18-01410 (MCF). The Plaintiff included COOP as a creditor in his bankruptcy case. On July 13, 2018, the Bankruptcy Court granted

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the Plaintiff a discharge of all debts pursuant to 11 U.S.C. § 727. COOP had notice of the Order of Discharge. Exhibit #2 of Docket No. 63-2. The Plaintiff's personal obligation under the MasterCard credit card with COOP was discharged.

Seven months later, on February 16, 2019, COOP mailed a credit card statement to the Plaintiff. The document is named "Monthly Statement of Account." The statement's closing date was February 9, 2019. This document stated the following: the "New Balance" was $5, 517.91; a "Minimum Payment Due" of $1, 796.91; and "Payment Due Date" March 6, 2019. The document further contains a late payment warning which reads as follows: "If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to $15." Exhibit C of Docket No. 51-3.

On the following month, on March 13, 2019, COOP mailed another "Monthly Statement of Account" to the Plaintiff. The statement's closing date was March 9, 2019. The form and content of this document is identical to Exhibit C described above. The "Minimum Payment Due" increased by $92.00 from the previous credit card statement to $1, 888.91. Exhibit D of Docket No. 51-4.

On April 11, 2019, COOP mailed to the Plaintiff a third "Monthly Statement of Account." The closing date was April 9, 2019. This document follows the same format as the credit card statements found at Exhibits C and D. The new "Minimum Payment Due" increased in that statement to $1, 980.91. This is a $92 dollar increase from the prior statement. Exhibit E of Docket No. 51-5.

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On April 1, 2019, COOP first reported to Equifax -a credit report agency- that the MasterCard account of Plaintiff was delinquent. Docket No. 51-11, Exhibit K. The Equifax Credit Report dated October 28, 2020, classified the account as Charged off, and was last reported delinquent on September 23, 2019. Id.

DISPUTED FACTS

On April 16, 2019 and January 2, 2020, the Plaintiff alleges that a COOP employee called him to seek payment of the discharged credit card debt. The phone number from which the Plaintiff was supposedly called is (787) 732-4036. COOP disputes this fact by stating that there is no evidence of calls going out from its collection department to the Plaintiff.^[1]

PARTIES CONTENTIONS

The Plaintiff argues that he included his MasterCard credit card account with COOP in his Bankruptcy and the debt was discharged. Seven months after the discharge order was entered, COOP began to send him credit card statements in February, March, and April 2019. The credit card statements unequivocally make a demand for payment of the debt. The statements also included a late payment warning. The minimum payment required in the first statement sent to the Plaintiff was $1, 796.91. In every successive

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statement, the minimum payment increased by $92.00, to $1, 888.91 in March 2019, and to $1, 980.91 in April 2019. These three statements are not informational in nature. The statements do not have a disclaimer that the debt was discharged in the Plaintiff's bankruptcy. In fact, the statements demand payment in the same fashion that COOP required payment from the Plaintiff prior to the bankruptcy.

In addition to the monthly statements, the Plaintiff received telephone calls from COOP to collect a debt allegedly owed to it in relation to a MasterCard credit card. The Plaintiff informed that he had filed a bankruptcy and the debt was discharged.

The Plaintiff also contends that COOP has not corrected the information regarding the MasterCard credit card account on the last Equifax Credit Report. According to the Plaintiff, COOP omitted providing to Equifax the crucial information that the account had been included in a bankruptcy. This omission has a strong coercion effect on the Plaintiff to pay the debt because the credit report has a direct impact on his credit worthiness and prospects of obtaining credit. This behavior unequivocally shows COOP's coercive actions to harass the Plaintiff into paying the credit card debt.

COOP argues that there were no collection efforts and no phone calls made to the Plaintiff. To counter the accusation of collection efforts, COOP argues that this court previously determined at Docket No. 44 that the monthly statements referred

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by the Plaintiff as Exhibits C, D & E, are not collection letters. COOP views this court's determination that the credit card statements are not collection letters as a reason to deny the Plaintiff a judgment as a matter of law. COOP points out that the ruling is final and unappealable.

COOP further contends that this case is a clear example of the inappropriate use of the summary judgment because there is a genuine issue as to the material facts regarding phone calls. It points out that no record of the phone calls coming out of its Collection Department or principal lines went to the Plaintiff on April 16, 2019 and January 2, 2020.

As to the credit reporting issues, COOP claims that "there are no monthly reports because the account is no longer active." COOP concludes that this court cannot hold it in civil contempt for violating the discharge order because of a test established in Taggart v. Lorenzen, 139 S.Ct. 1795 (2019).^[2]

LEGAL STANDARD

Under Fed.R.Civ.P. 56(a), made applicable in bankruptcy by Fed.R.Bankr.P. 7056, a party may file a motion for summary judgment, identifying each claim or the part of each claim on which summary judgment is sought. "The court shall grant summary judgment if the movant shows that there is no genuine dispute as to any material fact and that the movant is entitled to a judgment as a

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matter of law." Id.; Borges ex rel. S.M.B.W. v. Serrano-Isern, 605 F.3d 1, 4 (1st Cir. 2010). The court may grant part of the relief requested by the moving party. Fed.R.Civ.P. 56(g). A partial summary judgment is the disposition of less than the entire case, regardless of whether the order grants all the relief requested. Hotel 71 Mezz. Lender LLC v. National Ret. Fund, 778 F.3d 593, 606 (7th Cir. 2015). The granting of a partial summary judgment is a pretrial ruling that deems as established certain issues for the trial. FDIC v....